1. (A)　
2. (D)　
3. (B)
4. (A)　
5. (C)　
6. (C)
7. (C)　
8. (C)　
9. (D)
10. (D)　
11. (C)　
12. (A)
13. (B)　
14. (A)　
15. (D)
16. (D)　
17. (B)　
18. (D)
19. (B)　
20. (D)　
21. (A)
22. (A)　
23. (B)　
24. (C)

Questions 1 through 3 refer to the following recorded message.

Thank you for calling ①Memory Factory, your best source for event photography. We are currently closed. ②If you would like to book a photographer for an event, please visit our online booking service at ｗｗｗ.Memories.com. If you know the extension of the staff member you would like to speak to at this time, please press the number now. If you are calling about a previous event and ordering prints, please call back during our regular business hours. We are open from 9:00 A.M. to 5:00 P.M. Monday through Thursday. For general inquiries, and ③ to request promotional material, please leave a detailed message and include a mailing address .

Questions 4 through 6 refer to the following advertisement.

At King’s Table, we’ve been serving the best local seafood for over 40 years. ①We have personal relationships with a number of fishermen in the North Pacific, and that allows us to always get our pick of the very best salmon, halibut and king crab. Right now, we’re coming to the end of halibut season, so we’re offering daily specials on halibut until the end of the month. ② Check our website at kingstable.com for daily updates and online coupons. We invite you down to King’s Table to try the most delicious seafood around . ③It’s always fresh and always reasonably priced. Join us for dinner tonight!

Questions 7 through 9 refer to the following report.

①The Winter Sports Festival takes place this weekend in Jackson. This annual event has grown from a small event back in the 1970s to the premier cold-weather sports competition in the country. Athletes from all over the world will descend on ②this small mountain town to compete in skiing, snowshoeing, speed skating, biathlon, curling and ski jumping. ③Snowboarding and figure skating are not on the list and some are wondering why organizers left out these two popular sports. According to festival head Jim Wright, “Those are great and exciting sports, but we feel ④those are well-served by their own competitions, and do not need the exposure of our event. “

Questions 10 through 12 refer to the following speech.

①I’m happy to see so many of you gathered here today to honor an outstanding achievement by one of our staff members. For his breakthrough research in cell biology ②Thomas Dominguez won the Cartman Prize in Science last month. This distinguished award, for those of you who don’t know, is given by the Cartman Institute and comes with a grant to be used for further research. We are proud of Dr. Dominguez’s achievement. ③Now he’d like to say a few words before we start on the delicious lunch awaiting us. Please join me in giving a warm round of applause to Thomas Dominguez.

Questions 13 through 15 refer to the following telephone message.

Mrs. Sanders, ①this is Rupert Jones calling from JC Electronics. I’m very sorry but we won’t be able to deliver the new TV you ordered today as promised. Due to a mix-up here at the store, we didn’t realize that particular model TV was on back order and we won’t receive it from the factory until later this week. ②I promise to get it to you as soon as it shows up here at our store, on Thursday at the latest. ③To make up for your inconvenience, I’m going to deliver it at no extra cost and set it up for you.

Questions 16 through 18 refer to the following announcement.

Good afternoon everyone. We have gathered you all here to announce that our company has purchased a manufacturing plant overseas. While we truly wish we could keep all of you on board, it is simply not possible at this time. ①Some of the assembly team will receive notice over the next few weeks that your jobs have been eliminated. Some of those jobs are going to the new plant, and some are just being phased out. ②All of you will receive two months severance pay, which is twice the industry standard. The new plant will require management, so ③some of the floor supervisors will be asked to relocate to train the new staff. Others will be offered early retirement packages. Beyond that, we don’t expect to make any other personnel changes.

Questions 19 through 21 refer to the following announcement.

Good afternoon, everyone, and thank you for coming to today’s press event for the new film The Last Station. ①We’re pleased to have so many journalists here from newspapers, magazines, and entertainment Web sites.
Before we begin, I should mention one change to the schedule. We had originally planned a twenty-minute question-and-answer session with the lead actor, Marcus Lee. However, he has to leave for another interview shortly, ②so ten minutes will have to do. Please limit yourself to one question, and keep your questions brief so that as many people as possible can participate.
Now, ③please welcome Marcus Lee to the stage.

Questions 22 through 24 refer to the following advertisement.

At Little Pleasures, we believe that it’s the little things that matter in life. That’s why ①we bake fresh bread, cakes, and cookies every morning for our customers.
We’re pleased to announce that our newest location will open next week in Huddleston. ②To celebrate, we’ll be handing out free samples of some of our most popular pastries on opening day.
And don’t forget, this Saturday only, ③our Colville store will be holding a special sale on birthday cakes and gift boxes. Stop by between nine A.M. and six P.M. to enjoy the savings.